Frequently asked questions

How do I place an order?
Click "Add to Cart" to select products. When finished shopping, proceed to your cart and click "Checkout" to complete your purchase.

Is my payment information secure?
Absolutely! Our payment system is 100% secure. Our dedicated cybersecurity team ensures a safe shopping experience.

When will I receive my order?
You'll get a shipping confirmation email once we process your order within 1-3 business days.

Can I track my order?
Yes! A tracking number will be provided after purchase.

What are shipping costs?
Shipping fees vary by location. You'll see the exact cost after entering your address at checkout.

Are multiple items shipped together?
Items are typically shipped in separate packages.

What's your return policy?
Return Policy:
No worries if washed or worn. We offer free returns within 30 days for full refunds, or store credit within 180 days.
Refunds are processed within 10 business days after we receive returns (delays possible during peak periods).

Do I need to return free gifts?
If returning items makes your order ineligible for promotions, you must return free gifts or pay for them.

Can I modify/cancel my order?
Unfortunately, we can't change or cancel orders after submission, but you may return items for a full refund (excluding shipping).

More questions?
Explore our complete FAQ section covering shipping, products, and more.
See all FAQs
Need personal advice?
Quickest ways to contact us:
Email: swifthenry46037@hotmail.com